

FAQ

Frequently asked questions
Please fill-out a form at https://www.backyardcx.com/balloongarlands
You may also send an email at backyardcx@gmail.com or call 863-251-9888,
We will work together to create something beautiful for your event!
Any rescheduling or cancellation requests must be made in writing at least __10__ days prior to the event. The Balloon Artist will make every effort to accommodate the new date and time. If the Client cancels the services within _7_ days prior to the event, the deposit is non-refundable.
Clients can pay for Balloon Services via credit card and/or Paypal. A 50% deposit is due to book Balloon Services. Final amount is due 2 days prior to event.
Additional Services and Fees: If the Client requests additional services not outlined in invoice, the Balloon Artist will make reasonable efforts to accommodate these requests and will quote any additional fees separately.
BackyardCX uses only the highest quality of balloons. For outdoor events, balloons shall be placed in shaded areas or risk balloon popping.
We highly recommend double stuffing balloons to have balloons last longer. This is an extra fee.
BackyardCX holds Commercial General Liability Insurance in the event of any damages or injuries arising from any booked service.
Terms and conditions are mentioned in the rental contract, waiver liability form.


